Most Fiverr sellers set up their account in about 20 minutes, publish their first gig, and never go back to review what they configured. That 20-minute setup is also the time when most account security mistakes get made — not out of carelessness, but because nobody told them what to check.
This checklist covers every account setting, behavioural habit, and platform rule worth locking down before you start taking orders. Go through it once when you set up and once more every 90 days. Some of these settings change when Fiverr updates the platform. Some habits slip during busy periods. A regular review keeps everything tight.
Work through each section in order. Check off each item as you complete it. The sections are grouped by how they affect your account, from the most foundational setup to the operational habits that protect you long-term.
Section 1: Account Creation and Identity (Items 1–8)
These are the settings that establish your account's foundational security. Get them wrong and everything built on top is fragile.
1. Your email address is one you control and check regularly. The email tied to your Fiverr account is how the platform contacts you about warnings, policy updates, payment confirmations, and security alerts. A rarely-checked email means you miss things that need immediate attention.
2. Your password is strong and unique to Fiverr. A password used across multiple platforms means that if any other service is breached, your Fiverr account is vulnerable. Use a password manager to generate and store a unique password.
3. Two-factor authentication (2FA) is enabled. Go to Account Settings, Security, and enable 2FA with an authenticator app (preferred over SMS). This is the single most effective protection against account compromise. If someone else gets into your account and violates Fiverr's policies, you are held responsible regardless of whether you did it.
4. Your phone number is verified. Fiverr requires phone verification during seller onboarding. Confirm this is completed and that the number on file is one you still have access to.
5. Your recovery email is set if Fiverr provides the option. A backup contact method means you can still receive account recovery instructions if your primary email is compromised.
6. You have not shared your login credentials with anyone. Not a VA, not a business partner, not a family member. If someone else uses your credentials and violates the ToS, your account faces the consequences. If you need a team member to help manage your Fiverr business, contact Fiverr support about legitimate multi-user options.
7. Your Fiverr account is the only Fiverr account you have ever created. If you have an old unused account from years ago, contact Fiverr support proactively and explain the situation. Do not let an old account sit there passively — if Fiverr's systems detect a link between two accounts at any point, both can be disabled.
8. If someone in your household also uses Fiverr, Fiverr is aware of it. Fiverr's multiple-account detection uses IP address and device patterns. Two people selling on Fiverr from the same home network will trigger those patterns. A proactive note to support explaining the situation protects both accounts.
Section 2: Profile Completeness and Accuracy (Items 9–16)
A complete profile protects you in a different way: it gives buyers enough information that they order with accurate expectations, which reduces the misunderstandings that lead to cancellations, disputes, and bad reviews.
9. Your profile photo is a real photo of your face. Not a logo, not an avatar, not a landscape. A genuine headshot is a trust signal for buyers and reduces the likelihood of account flags related to identity.
10. Your bio is complete (all 600 characters used). An incomplete bio signals an incomplete setup. Fill every character with specific, accurate information about what you offer and who you serve.
11. Your bio contains no false credentials or exaggerated claims. Overstated qualifications that buyers later discover are inaccurate create trust issues that show up in private feedback and can lead to disputes.
12. Your skills section has at least 15 entries. Be specific. "Canva" rather than "design software." "WordPress" rather than "web development." Specific skills give the algorithm more surface area to match your profile to relevant buyer searches.
13. Your education and certifications are filled in accurately. Even if your formal education is not directly related to your Fiverr service, completing this section signals a complete, real profile.
14. Your location and language settings are accurate. Inaccurate location or language settings create mismatches that can frustrate buyers and affect algorithm matching.
15. Your portfolio has at least three samples uploaded. Empty portfolios hurt conversion. If you are new with no client work, create original samples demonstrating your capability.
16. Any linked social accounts (LinkedIn, etc.) are professional and active. Linked accounts add credibility. If you link them, make sure they reflect the same professional identity as your Fiverr profile.
Section 3: Gig Setup Safety (Items 17–26)
Gig content is where sellers unknowingly create compliance problems. Check every gig against these items.
17. None of your gig thumbnail images were sourced from Google Image Search. All images in your gig gallery must be original, self-created, or properly licensed. Copyright violations in gig images can result in immediate gig removal and account warnings.
18. You have not copied portfolio samples or thumbnails from other sellers. Even "inspired by" is risky if the resemblance is close. Create original samples.
19. Your gig descriptions accurately describe what you deliver. Misleading descriptions that promise more than you deliver create expectations you cannot meet, which results in disputes, cancellations, and private feedback that damages your Success Score.
20. Your service category is not on Fiverr's prohibited list. Review Fiverr's Community Standards to confirm your service category is permitted. Some categories that seem benign are restricted.
21. Your delivery time is one you can consistently meet on your worst week. Set delivery times you can hit when you are sick, busy, or dealing with a complicated order — not just on easy, straightforward days.
22. Your revision policy is clearly stated in every gig description. Ambiguous revision terms create disputes. State the number of included revisions explicitly in every package.
23. Your FAQ section is completed for every gig. A completed FAQ reduces buyer confusion before ordering, which reduces the mismatches that lead to cancellations.
24. You are not offering anything in your gig description that is not included in the price. Implying deliverables that are actually extras creates buyer expectations you will either need to meet for free or dispute.
25. All gig images meet Fiverr's minimum resolution requirements (1,280x769 pixels). Below-resolution images can trigger automated gig flags.
26. You have not used AI-generated images in your gig gallery without disclosing it where required. Fiverr's policies on AI-generated content in gig assets have evolved. Check current guidelines for your service category.
Section 4: Communication Rules (Items 27–34)
Communication violations are the most common cause of account warnings and disablings. These rules need to be habits, not things you think about case by case.
27. You have never shared your email address in a Fiverr message. Not once. Not when a buyer explicitly requested it. Not in what felt like an innocent context. Every instance is logged.
28. You have never shared a phone number in a Fiverr message. Same rule. Same consequence.
29. You have never shared a WhatsApp, Telegram, or other messaging handle in a Fiverr message.
30. You have never shared a social media username in a Fiverr message. Even "check my Instagram portfolio at [handle]" is a violation. Link to external portfolio sites through your profile settings, not through messages.
31. You have never attempted to move a transaction off the Fiverr platform. Suggesting payment via PayPal, bank transfer, or any other method outside Fiverr is a serious violation regardless of the buyer's request or willingness.
32. Your communication with buyers is consistently professional in tone. Aggressive, dismissive, or offensive messages — even in response to a difficult buyer — are visible to Fiverr support if a dispute is raised, and they affect how disputes are resolved.
33. You respond to every first message within 24 hours, including messages you consider spam. The response rate metric counts every first message. Ignoring messages, even irrelevant ones, pulls your response rate below 90% over time, which affects your level eligibility.
34. You have set up quick replies for common message types. Quick replies help you maintain response speed without sacrificing professionalism. Set up at least five for your most common inquiry types.
Section 5: Order Behaviour (Items 35–42)
How you handle orders determines your metrics, your Success Score, and ultimately your ranking and income.
35. You only accept orders within your genuine skill set. Taking orders you cannot deliver because you need the income is a fast path to cancellations, bad reviews, and an eroded Success Score.
36. Your requirements section asks for everything you need before work begins. Starting work without complete information is how scope disputes start. Get everything in writing at the requirements stage.
37. You deliver all work through Fiverr's delivery system, not through the message inbox. Delivering via message rather than the official delivery button means the order does not register as delivered in Fiverr's system, which can affect your delivery metrics and clearance timelines.
38. You have never delivered intentionally late without requesting an extension first. A late delivery, even by an hour, is logged. If you see you will be late, request an extension through Fiverr's system before the deadline passes.
39. Your cancellation rate is monitored and you know your current figure. Log into your Fiverr analytics regularly. Know where your completion rate stands. A sudden drop is worth understanding immediately.
40. You do not send revision deliveries as "final" deliveries to reset the clock. Fiverr's system tracks revision cycles. Using delivery submissions as clock-resets rather than genuine deliveries creates patterns that flag your account.
41. You use Fiverr's resolution centre for disputes rather than trying to resolve everything in messages. For serious order disputes that are not resolving through direct communication, the resolution centre creates an official record that protects you.
42. You have never coordinated a review exchange with another seller. Review exchanges violate the platform's integrity systems and are detected more reliably now than they were in previous years. The account risk is not worth the review count.
Section 6: Financial and Account Health (Items 43–50)
The final section covers the account-level checks that sellers often overlook until they become problems.
43. Your payment method on file is current and functional. An outdated payment method can cause failed withdrawals and flag your account for financial review.
44. You have not initiated any chargebacks through PayPal or a credit card on Fiverr orders. Chargebacks are treated as fraud indicators on Fiverr's platform regardless of the underlying dispute. If you have a legitimate issue with a payment, use Fiverr's resolution centre, not your payment provider's dispute process.
45. You check your Fiverr analytics dashboard at least weekly. Changes in your impressions, clicks, and order data often signal algorithm or metric changes before they become obvious problems. Catching them early means fixing them before they compound.
46. You have read every warning or policy notification Fiverr has sent your account. Warnings are documented records. Ignoring them and repeating the flagged behaviour is treated differently from receiving a first warning and adjusting.
47. Your account has no active ToS warnings. Check your account standing in your profile settings. An active warning affects your level eligibility and your risk profile in Fiverr's systems.
48. You review Fiverr's Terms of Service and Community Standards at least once per year. The platform updates its policies. A rule that did not exist when you first read the ToS may exist now. Staying current prevents unintentional violations.
49. You have not purchased any third-party "Fiverr ranking" or "gig promotion" services from outside the platform. These services almost universally violate Fiverr's Terms of Service and are often the cause of algorithmic penalties that sellers cannot explain.
50. You know how to contact Fiverr Trust and Safety directly if your account is ever flagged. Bookmark help.fiverr.com and know the path to submit a support ticket to the account management team. In a disabling situation, the first hour matters, and not knowing where to go costs time you do not have.
How Often to Review This Checklist
Run through the full checklist when you first set up your account. After that, revisit Sections 4 and 5 (communication and order behaviour) every 30 days, particularly during busy periods when shortcuts become tempting. Run the full 50-point review every 90 days.
If your account has just been reinstated after a disabling, start from item 1 and complete every section before you accept another order.
Related Resources
If your account has already been disabled and you are looking for the appeal process, see the full guide on what to do when your Fiverr account is disabled, which includes the free three-version appeal letter template.
For the broader account setup process from the beginning, the Fiverr getting started guide covers everything from choosing a niche through your first 60 days on the platform.
For account security settings specifically, including two-factor authentication setup and how to recognise scam messages from fake buyers, see the Fiverr account security guide.
Fiverr's Terms of Service, community standards, and platform features are updated regularly. Some items on this checklist may need to be verified against Fiverr's current official documentation as policies evolve.