Fiverr Tutorials
Library
Home
Getting Started

Managing and Deleting Your Fiverr Account: What Actually Happens

What happens when you delete your Fiverr account — pending earnings, active orders, reviews, data retention, and the steps to close your account cleanly without losing money.

May 26, 2024Afsal Rahim

On this page

managing deleting fiverr account

Deleting your Fiverr account is not complicated, but several things happen as a consequence of it that are worth understanding before you proceed. Pending earnings, active orders, and the reviews you have accumulated all behave differently depending on your account status at the time you close it. Getting this wrong means losing money you have already earned.

This guide covers how to close a Fiverr account correctly, what happens at each stage of the process, and what to do if you want to pause rather than permanently delete.


Before You Delete: The Things That Expire or Transfer

Pending earnings in your Fiverr balance. Any funds sitting in your Fiverr balance at the time of account deletion need to be withdrawn before you close the account. Once an account is deleted, accessing those funds becomes very difficult and in many cases impossible through normal channels. Withdraw your full balance to your payment method of choice and confirm the transfer has completed before initiating deletion.

Earnings in clearance. The 14-day clearance period does not pause when you request account deletion in most cases. If you have earnings in clearance, the practical approach is to wait for them to clear, withdraw them, and then proceed with deletion. Attempting to delete while earnings are in clearance creates a support situation that Fiverr's automated systems are not designed to handle cleanly.

Active and in-progress orders. You cannot delete your account while you have active orders. Fiverr's system will not process a deletion request while orders are open. Active orders must be completed, delivered, or cancelled before deletion can proceed. Cancelling active orders to close your account impacts your completion rate, which matters if you intend to create a new account in future.

Your review history. Reviews you have received are associated with your account and are removed when the account is deleted. They are not transferable to a new account. If your review history represents significant professional credibility you might want to reference in other contexts, save screenshots of your profile and reviews before closing.

Buyer request history and inbox. All inbox messages, order history, and buyer communications are deleted with the account. If you have ongoing client relationships you want to maintain outside Fiverr, those connections need to be established through appropriate channels before closing.


How to Delete Your Fiverr Account

Step 1: Withdraw all available earnings. Navigate to your Fiverr balance, initiate a withdrawal to your preferred payment method, and confirm the transfer is complete.

Step 2: Wait for earnings in clearance to clear. If any earnings are still in the 14-day clearance window, wait until they clear and then withdraw.

Step 3: Complete or cancel active orders. If you have ongoing orders, deliver them properly rather than cancelling where possible. Completing orders cleanly is better for your metrics and for the buyers who placed them.

Step 4: Disable your gigs. Pause all active gigs before initiating deletion to prevent new orders from being placed during the process.

Step 5: Go to Settings. In your Fiverr account, navigate to Settings, then Security.

Step 6: Find the account deactivation option. Fiverr provides an account deactivation option in the Security settings. The exact label and location has changed in various platform updates, so if you do not find it immediately, check Fiverr's Help Center at help.fiverr.com for the current path.

Step 7: Follow the deactivation process. Fiverr typically asks for a reason for leaving and may show you a confirmation screen. Complete the process as prompted.

Step 8: Confirm via email. Fiverr sends a confirmation email. Following the link in that email is usually required to finalise the deletion.


The Difference Between Deactivation and Deletion

Fiverr offers two distinct options that sellers sometimes conflate.

Account deactivation (also called pausing your account in some contexts) makes your profile and gigs invisible to buyers without permanently removing your data. It is recoverable — you can reactivate by logging back in. This is the appropriate option if you are taking a break, transitioning between projects, or unsure whether you want to permanently leave.

Account deletion is permanent. Your profile, gigs, order history, reviews, and data are removed. You cannot recover a deleted account. If you later want to return to Fiverr, you would need to create a new account and start from zero.

For most sellers who are taking time away from the platform, deactivation or vacation mode is the appropriate choice. Deletion is appropriate when you have definitively decided not to return and want your data removed.


Data Retention After Deletion

Fiverr retains some data after account deletion for legal and compliance purposes, even though the public-facing profile and seller presence is removed. Transaction records, payment history, and data required for tax reporting are kept according to applicable legal requirements rather than deleted on request.

If you want to understand exactly what Fiverr retains and for how long, their Privacy Policy (accessible at fiverr.com/privacy-policy) covers data retention in detail. For requests related to personal data under GDPR or similar regulations, Fiverr has a specific data request process separate from account deletion.


Thinking About Creating a New Account After Deletion

If you are deleting your account with the intention of creating a new one under a different username or identity, there are two things to know.

First, Fiverr's terms permit only one active seller account per person. Creating a new account after deletion of an old one is generally permitted, but operating two accounts simultaneously is not. The deletion must be complete before creating a new account.

Second, your review history does not transfer. A new account starts at zero reviews, New Seller level, and no algorithmic trust. The cold-start challenges described in the getting started guide apply fully to a rebuilt account, even if you have years of prior Fiverr experience.

For sellers who are considering leaving Fiverr because the platform is not working for them rather than because they want to close things down, the is Fiverr worth it guide covers an honest assessment of when the platform is and is not the right fit. Sometimes the better move is to step back rather than close permanently.


If Your Account Was Closed by Fiverr (Not by You)

Account deletion initiated by Fiverr — through a ban or permanent suspension — is different from voluntary deletion. If your account was closed by Fiverr rather than by you, the earnings situation, appeal options, and path forward are covered in the Fiverr account disabled guide.


Fiverr's account settings, deactivation process, and data retention policies are updated periodically.

Share

Afsal Rahim

Written by

Afsal Rahim

Ex-Fiverr Seller & & Educator

Discussion

Be the first to leave a comment.

Fiverr Tutorials

An honest, independent playbook for people trying to sell on Fiverr. Not affiliated with Fiverr Inc. or Fiverr International Ltd.

Learn
  • The seller guide
  • Gig optimization
  • Rank higher
  • Seller levels
  • Make money
Tools
  • Fee calculator
  • Level tracker
  • Title generator
  • Gig auditor (Pro)
  • All 18 tools →
About
  • About
  • Fiverr resources
  • Contact
  • Privacy policy
  • Disclaimer
© 2026 FiverrTutorials · Melbourne, Australia · Independent of Fiverr®
Press ⌘K to search